• PRIVACY POLICY
  • ArtseeCraft (“we,” “us,” or “our”) respects your privacy and is committed to protecting your
    personal information. This Privacy Policy explains what information we collect, why we collect it,
    how we use it, and how we safeguard it when you visit or interact with our website.

  • What Is Personal Information
  • Personal information refers to any information that can be used to directly or indirectly identify an individual.
    This may include, but is not limited to:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Order and payment information
    • Device and usage data (such as IP address and browser type)

    We do not intentionally collect sensitive personal information such as health data, biometric data, or government-issued identification numbers.

  • How We Collect and Use Your Personal Information
  • We only collect personal information for clear and legitimate purposes, including:
    Customers and Website Users
    We may collect personal information when you:

    • Place an order
    • Create an account
    • Subscribe to our newsletter
    • Contact us for support or inquiries

    This information is used to:

    • Process and fulfill orders
    • Provide customer support
    • Manage accounts and preferences
    • Send transactional or service-related communications
    • Improve our website, products, and services)

    Marketing Communications
    If you choose to subscribe to our newsletter, we may send you updates, product news, or educational content. You may unsubscribe at any time using the link provided in our emails.

  • Accuracy of Personal Information
  • We take reasonable steps to ensure that the personal information we hold is accurate and up to date. You may contact us at any time to update or correct your information.

  • Sharing of Personal Information
  • We do not sell your personal information.
    We may share personal information only in the following circumstances:

    • With your explicit consent
    • With trusted service providers who process data on our behalf (such as payment processors, logistics partners, or email service providers), under strict confidentiality obligations
    • When required by law or to comply with legal obligations
    • To protect our rights, users, or the security of our services
  • Data Retention
  • We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Protection of Your Personal Information
  • We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. Access to personal data is limited to authorized personnel only.
    In the event of a data breach that poses a significant risk to your rights, we will notify you as required by applicable law.

  • Your Rights
  • Depending on your location, you may have the right to:

    • Access your personal information
    • Correct inaccurate or incomplete information
    • Request deletion of your personal information
    • Restrict or object to certain processing activities
    • Withdraw consent at any time
    • Request a copy of your data in a portable format

    You may exercise these rights by contacting us using the details below.

  • Contact Us
  • If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
    Data Controller:
    artseecraft

    Address:
    Tangshang Technology Building

    No. 151 Yiyuan Road

    Nanshan District, Shenzhen

    Guangdong 518000, China

    Email:
    sales@artseecraft.com